Regional Learning & Development Manager, Luxury Retail Group

Our client, a luxury retail group, is seeking a Regional L&D Manager to build, develop and deliver an L&D program to improve service performance. The aim of this program is to provide retailers with the trianing resources and tools needed to deliver excellent and consistent customer satisfaction.

Responsibilities:

• Define the Regional Training Strategy to support and build a strong retail team and equip people managers to lead their teams
• Conduct training needs analysis, develop and implement training modules to build organizational capability
• Collaborate with third party training institutions to develop curriculum, assist with course design and create videos for leadership programs
• Work with the HR team to develop and deploy an Organizational Development framework to build a high performing organizational culture

Singapore Employment Agency Licence No: 16S8069