L1/L2 Production Support Engineer, Alternative Investments

This role is part of a regional team that liaises with key stakeholder groups such as Middle Office, Operations, Trading, HR, Compliance, and other functions.

Key responsibilities include:

• Provide L1/2 support for various applications used across the firm
• Provide daily support, incident and problem management, process improvement, and deployment of application releases
• Build relationships with development and end-users and clients
• Build and recommend solutions for better diagnosis and recovery of issues
• Provide proactive analysis and investigation to prevent issues

Key requirements include:

• Minimum 5 years' relevant experience supporting finance/banking applications
• Technical knowledge and skills in scripting (Python, Bash etc), SQL and other database technologies
• Experience with Linux and Windows server environments
• Strong verbal and written communication skills
• Ability to understand complex enterprise environments and pick up new concepts

Singapore Employment Agency Licence No: 16S8069

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