L1/L2 Production Support Engineer, Alternative Investments

Job Title: L1/L2 Production Support Engineer, Alternative Investments
Contract Type: Permanent
Location: Singapore, Singapore
Salary: Competitive Benefits
Start Date: ASAP
Reference: OC108194_1545358864
Contact Name: Orelia Chan
Contact Email:
Job Published: December 21, 2018 10:21

Job Description

This role is part of a regional team that liaises with key stakeholder groups such as Middle Office, Operations, Trading, HR, Compliance, and other functions.

Key responsibilities include:

  • Provide L1/2 support for various applications used across the firm
  • Provide daily support, incident and problem management, process improvement, and deployment of application releases
  • Build relationships with development and end-users and clients
  • Build and recommend solutions for better diagnosis and recovery of issues
  • Provide proactive analysis and investigation to prevent issues

Key requirements include:

  • Minimum 5 years' relevant experience supporting finance/banking applications
  • Technical knowledge and skills in scripting (Python, Bash etc), SQL and other database technologies
  • Experience with Linux and Windows server environments
  • Strong verbal and written communication skills
  • Ability to understand complex enterprise environments and pick up new concepts

Singapore Employment Agency Licence No: 16S8069

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