Japanese-Speaking Client Services Manager, Securities Trading

Reporting to the Team Lead of Operations, this role will be working in the Singapore team, with a focus on servicing Japanese-speaking clients.

Key responsibilities include:

• Providing excellent customer service to all clients
• Provide technical support and access administration
• Assist clients on funding and transfers
• Provide assistance on trading platform and product-related queries
• Client reporting and client data maintenance

Key requirements include:

• Diploma or Degree holder with minimum 1-2 years' client service experience within Financial Services industry
• Native Japanese proficiency or JLPT N1 and fluent English is a must
• Strong communication skills with a passion to provide excellent client service
• Ability to multi-task and work under pressure in fast-paced environment
• Ability to follow guidelines and ensure adherence to all compliance policies and procedures
• Good understanding of various Capital Markets products is advantageous

Singapore Employment Agency Licence No: 16S8069

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