Head of IT, Insurance

The goal is to ensure IT systems are effective and functioning within the limits of budget, time and specifications of the company. Key responsibilities include:

Projects & Operation

• Provide leadership and oversight to IT projects and ensures adherence to schedule, cost and quality and meeting business objectives
• Takes responsibility for special projects and other initiatives on behalf of the Region or Enterprise
• Oversee technology operations (e.g. network, security), applications and end user computing environment for users
• Identify the need for upgrades and keep the system current at all times ensuring stability and security of IT systems
• Devise and establish IT policies and systems to support the implementation of strategies set region and/or enterprise
• Engage Regional and Corporate Office for system implementation, enhancement and operational support.
• Assist in building relationships with vendors and creating/managing cost-efficient contracts
• Oversees IT budgeting and cost estimation approaches, resource allocation, and reallocation for cost-optimisation.

Strategy Execution

• Works with business unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and day-to-day operational activities
• Works with the enterprise architecture function to ensure alignment between enterprise architectural roadmaps, business strategies, enterprise transformation activities and compliance standards
• Ensures continuous alignment of project investments and initiatives with business strategy based on changing functional needs, resource capacity constraints, risk exposure, and interdependencies
• Oversees the development of appropriate governance frameworks and mechanisms for effective risk management

Talent and Workforce Strategy

• Leads the creation of an IT workforce strategy, including the analysis of trends and business strategy to forecast critical skills, emerging skills and resource gaps
• Established strategic relationship with shared services and 3rd party service providers to fulfill demand
• Oversees planning and implementation of IT management training initiatives, IT skills analysis and job description updates

Engagement, Governance & Communication

• Establishes and manages effective relationships between business partners and IT
• Conducts meetings with regional IT leaders and key business stakeholders to validate IT's understanding of business goals and effectively communicate the IT strategy
• Develops IT performance metrics and oversees monthly reviews with the Business leadership team and regional IT team
• Manages the IT strategy and planning and IT communications teams to ensure a high standard of performance
• Reviews management processes (and decisions) to ensure compliance with the organisation's strategy for corporate governance of information.

Interested candidates should ideally have experience in life insurance business, with a minimum of 12 years relevant IT experience, of which 5 years are in a leadership role.

• Expert in IT strategic planning, project execution, operations, communications, and financial management
• Strong customer and user experience focus
• Excellent verbal and written communication skills
• Proven experience in IT governance formulation and organizational change management
• Proven track record of innovation, both in internal problem solving and in fostering innovative uses of technology in the organisation
• Excellent interpersonal and communication skills and proven ability to work effectively with all organisational levels
• Ability to effectively drive business, culture, and technology change in a dynamic and complex operating environment.

Singapore Employment Agency Licence No: 16S8069

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