Director of Operations - Healthcare Services
|Job Title:||Director of Operations - Healthcare Services|
|Contact Name:||Jolene Lee|
|Job Published:||August 24, 2020 22:19|
Our client is a leading healthcare services provider looking for a Director of Operations with overall responsibility of healthcare operations.
You will also be responsible for strengthening the relationships with potential and current referring physicians, hospitals, skilled nursing facilities, assisted living facilities, rehabilitation facilities, potential residence & families, and other referral sources.
You will ensure that the services provided are in compliance with policies, service standards and applicable laws and regulations. Responsible for audits, satisfaction surveys and business continuity plans/measures.
You will lead and coach staff, as well as attract and retain qualified health care staff, to achieve optimal staff strength. You will direct and facilitate staff development and competencies upgrading, in-house training, including latest nursing techniques and implements new techniques or procedures where appropriate.
You will implement continuous quality improvement activities with the Operations Manager and other clinical and support staff. He directs the collection and root cause analysis of data to identify opportunities for improvement.
You will be overall responsible for ensuring that the healthcare operations meet targets on the Balanced Scorecard that the information is reported to the Management Committee/Governing Body.
Ideally, you have at least 15 years in healthcare development experiences and at least 8 years of people management experiences. Open to consider candidates with strong operational capability from hospitality or any other related industries. You have a passion for social services or long- term care and want to make a difference in the eldercare sector.
You have a degree in Science, Engineering, Business Administration or Healthcare and possess LEAN or Process Improvement Practices & Certification.
You possess strong critical thinking, analytical and problem-solving skills as well as excellent communication skills (both written and verbal) with the ability to effectively engage across different levels.
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Singapore Employment Agency Licence No: 16S8069
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