Client Services Manager - Asset Management

Job Title: Client Services Manager - Asset Management
Contract Type: Permanent
Location: Hong Kong Island, Hong Kong
Salary: bonus
Reference: BC8493_1626423800
Contact Name: Barbara Cochrane
Contact Email:
Job Published: July 16, 2021 16:23

Job Description

Working between sales, operations and relationship managers, you will be responsible for the firms exisiting clients, providing a high level of service, problem solving and working within the compliance guidelines in Hong Kong.

Responsibilities include:

  • Process management - client onboarding, contract management, reports and distribution and suporting sales.
  • Operational support - subscription and redemption processing, trade support and client issue resolution
  • Special actions - compliance tracking and reporting
  • Internal account management - partnering with sales and account management.
  • Client management - daily client queries and requests.

The ideal candidate will have 10 years relevant working experience with client services within Asset Management. Excellent English communication skills and Mandarin.