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Associate, Client Service

Job Title: Associate, Client Service
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: EL1010476_1618544543
Contact Name: Patricia Ma
Contact Email: pma@profileasia.com
Job Published: April 16, 2021 11:42

Job Description

Responsibilities:

  • Act as the primary point of contact for HK institutional clients.
  • Work with external and internal teams to resolve client queries; handle client compliants in a timely and sensitive manner in accordance with internal procedures.
  • Manage the overall operational client service experience.
  • Coordinate and provide representation for business operations at client meetings and due diligence visits.

The ideal candidate will have 2-5 years of relevant client service experience.